SOC Operator

Zagreb, Croatia

Do you want to join a growing team of top professionals who invest time and effort into teaching, career growth and cultivating of employees into the next generation of IT experts? 

Span is a Croatian IT company with a global reach specializing in high-quality information systems design and management services, as well as tech support for customers and enterprises. We're constantly improving, advancing and adopting new trends, new skills and new expertise, giving our employees virtually endless opportunities for professional development. 

If you…have basic knowledge of IT technologies and an interest in cyber security, in your free time you like to explore security tools and solutions and you see yourself working among cyber security experts one day... you've come to the right place! 

This is an entry level position (Level 1) in Security Operation Center which gives you an opportunity to develop your skills and knowledge to advance further in SOC. There is Level 2 that deals with the advanced investigation and detailed analysis of security alerts and incidents. And finally, Level 3 where you can find experts in different security teams that are more specialized and work on project basis such as Blue Team, Red Team, Information Security and Security Administration/Engineering teams.

What you'll do:

  • Triage and analysis of security events and alerts
  • Detection of potential security threats
  • Investigation of security alerts and incident
  • Handling events, alerts and incidents
  • Manage and support the log collection, security scanning, intrusion detection, content filtering, and other security-related systems

We could be a perfect fit if you are:

  • Approaching activities in a planned and organized manner, focused on essentials and working quickly and efficiently.
  • Showing a strong desire for constant career development and gaining experience.
  • Inclined to innovate, always trying out different approaches and looking for new, better, and more efficient ways of working.
  • Appreciating and accepting differences, respecting other people and their opinions and ideas, and readily giving them yourself.

Understanding of basic terms and concepts of IT infrastructure and security technologies

  • System administration
  • Windows / Linux operating systems
  • Active Directory
  • Computer networks

Skills that will bring you extra points

  • Critical thinking and problem-solving skills
  • Ability to organize and prioritize multiple assignments and tasks
  • Active knowledge of English, both written and spoken
  • Passion for information security and high motivation to pursue a career in the field 
  • Previous experience working on a similar position or in the security environment
  • Experience with security tools and solutions (SIEM, Antivirus, EDR/XDR)
  • One or more industry relevant certificates (CompTIA Security+, Network +, Microsoft Security Operations Analyst SC-200, Microsoft Azure AZ-900)

What's in it for you? 

  • Competitive salary according to your experience 
  • A business phone of your choice 
  • InHouse testing center- we are giving you an option of gaining professional certificates
  • Mentor - no matter how much experience you've got, we will provide you with an adequate mentor 
  • Regular feedback on your performance and personalized career development plan 
  • Possibility to earn different types of bonuses 
  • Subvention of Multisport card- not only brain workout is important 
  • Minimum of 25 vacation days 
  • Complete health checks- adjusted for men and women 
  • Psychological counseling- we care about your well-being 
  • Lunch and transportation compensations 
  • Benefits for children of employees

This position includes working in shifts (24/7/365) due to customers in different time zones.

Job location: Zagreb

Job description

SOC Operator

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