Do you want to join a team of experienced professionals who take quality seriously, invest in people, and continuously improve the way software is delivered?

We are looking for a QA Team Leader who will play a key role in ensuring high standards of software quality while leading, mentoring, and developing a team of QA professionals. This role combines people and technical leadership, hands-on QA work, and active participation in projects and presales activities.

A strong focus of this role is leading the QA team in the adoption of AI-driven testing approaches, including shaping how AI agents are used in testing as part of modern QA workflows.

You’ll work in a collaborative environment where responsibility, trust, and excellence are core values. We believe that strong QA leadership is critical to successful software delivery, and we encourage ownership, proactive thinking, and continuous learning. As a QA Team Leader, you’ll have the opportunity to influence both projects and processes, work closely with development and business teams, and actively contribute to improving how we test, release, and maintain software solutions.

Our QA team is distributed across Zagreb, Osijek, and Varaždin, and this role is ideally based in Zagreb.

What you'll do:

Lead, mentor, and develop a team of QA engineers, including hiring, onboarding, performance management, and professional growth
Lead and continuously improve QA standards, methodologies, processes, and tools across projects, ensuring consistent and high-quality delivery
Lead the adoption of AI-driven QA practices by defining direction, setting guidelines, and actively shaping how AI is used across the QA team
Drive experimentation and implementation of AI agents as testing assistants, supporting test design, coverage analysis, exploratory testing, and other testing aspects
Actively contribute as a hands-on QA engineer on projects, defining testing approaches, participating in testing activities, and supporting teams with complex QA challenges
Coordinate QA activities across multiple projects, including capacity planning, prioritization, resource allocation, and progress tracking to ensure timely delivery
Define and oversee testing strategies for custom software solutions (web, data, AI, mobile)
Oversee the creation and maintenance of QA documentation, including test cases, acceptance documentation, and user documentation
Contribute to presales activities by coordinating QA presales efforts, defining QA scope, shaping offers, and providing effort estimations
Collaborate closely with other teams within the business unit and across the organization, while fostering a strong QA team culture through knowledge sharing and continuous skill development

We could be a perfect fit if you are:

Approaching activities in a planned and organized manner, focused on essentials and working quickly and efficiently
Showing a strong desire for constant personal and professional development and improvement
Inclined to innovate, always trying out different approaches and looking for better and more efficient ways of working
Comfortable working in a role that requires frequent context switching across projects, priorities, and clients
Respectful of differences, valuing diverse perspectives, opinions, and ideas, and willing to share your own openly

What we expect:

At least 5 years of experience in Quality Assurance, with a minimum of 2 years in leading or coordinating people
Strong interest in AI-driven QA, with the ability to guide a team in adopting AI tools and developing AI agents to enhance testing efficiency and insights
Strong experience in testing custom web software solutions, with additional experience in data or AI-oriented projects as a plus
Strong understanding of QA methodologies, the SDLC, and QA’s role within cross-functional teams
Solid understanding of REST API concepts and hands-on experience using tools such as Postman
Solid understanding of databases and the ability to write SQL queries; experience with BI systems (e.g. Power BI) is a plus
Experience with any ALM tool (Azure DevOps, Jira)
Excellent communication and organizational skills
Strong problem-solving skills with a critical and analytical mindset
Ability to balance people leadership responsibilities with hands-on QA work
Proficiency in English, both spoken and written
University degree in a technical field is preferred, but strong hands-on experience can compensate

What's in it for you:

Competitive salary according to your experience
A business phone of your choice
InHouse testing center - we are giving you an option of gaining professional certificates
A dedicated mentor — regardless of your experience level
Regular feedback on your performance and personalized career development plan
Possibility to earn different types of bonuses
Subvention of Multisport card or PassSport- not only brain workout is important
Minimum of 25 vacation days
Complete health checks - adjusted for men and women
Psychological counseling - we care about your well-being
Lunch and transportation compensations
Benefits for children of employees

When you’re ready, click Apply — even if you don’t check every single box. We’re looking forward to meeting you! 😊

QA Team Lead

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QA Team Lead

QA Team Lead

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