Business Analysis Team Leader

Do you want to join a growing team of top professionals who invest time and effort into teaching, career growth, and cultivating employees into the next generation of IT experts? You've come to the right place. Span is a Croatian IT company with a global reach specializing in high-quality information systems design and management services and tech support for customers and enterprises. We're constantly improving, advancing, and adopting new trends, new skills, and new expertise, giving our employees virtually endless opportunities for professional development.

The Software & AI Solutions business unit gathers over 140 experts and is one of Span's key pillars. We focus on developing advanced software solutions, applying artificial intelligence, and processing and analyzing data to create real business value for our clients. We work across various industries and deliver solutions that make a tangible difference, both for our external clients and our internal needs.

We value personal accountability and freedom in how work gets done. We believe in professionals who know how to deliver results. At the same time, we strive to invest as much as possible in professional development – your growth is our priority. That's why we plan career paths together, build technical and soft skills, share knowledge, learn from mistakes, and strive for continuous improvement. We work on interesting projects that improve businesses and contribute to real progress. We want people who want to be part of something bigger. We know when to say "no" and do not compromise on quality or people. Our core principles are excellence, responsibility, and trust; we're looking for those who live by them.

We are looking for a BA Team Leader who will elevate our BA function by empowering the team, strengthening collaboration and stakeholder alignment, and ensuring consistent, high-quality delivery.

What you'll do:

• Monitoring project progress of team members and ensuring deadlines are met
• Identifying and removing obstacles that affect team efficiency and reporting to supervisors
• Planning team capacity, allocating resources, setting priorities, and ensuring optimal team utilization across multiple projects
• Managing team recruitment, motivation, conflict resolution, disciplinary processes, performance evaluation, and onboarding
• Mentoring team members, planning their development goals, and supporting their professional growth
• Promoting team culture, knowledge sharing, and skill development
• Collaborating with other teams within the division and across the organization
• Managing relationships with key stakeholders and ensuring alignment between business needs and delivery
• Ensuring the quality and consistency of BA deliverables across the team
• Defining, maintaining, and improving Business Analysis standards, methodologies, templates, and tools
• Coordinating and approving presales activities for the BA team and actively contributing to presales processes when required
• Contributing to projects as a Business Analyst and defining specific tasks and the optimal business analysis approach for each project

We could be a perfect fit if you are:

• Approaching activities in a planned and organized manner, focused on essentials and working quickly and efficiently
• Showing a strong desire for constant personal and professional development and improvement
• Inclined to innovate, always trying out different approaches and looking for new, better, and more efficient ways of working
• Appreciating and accepting differences, respecting other people and their opinions and ideas, and readily giving them yourself
• Communicating openly and easily with different types of people

What we expect:

• University degree in a technical field (Computer Science, Mathematics, or similar)
• Minimum 5 years of experience in business analysis for software projects
• At least 2 years of experience in people management
• Experience working on complex software projects and understanding the full development lifecycle (Agile and Scrum methodologies are preferred)
• Experience with tools and technologies such as Azure DevOps, Excel, Postman, REST API, databases, reporting solutions (PowerBI or similar)
• Understanding of high-level software architectures, implementation technologies, and DevOps concepts
• Understanding of business processes and the ability to identify solutions that bring business value
• Excellent communication and organizational skills
• Excellent problem-solving skills and the ability to think critically and analytically
• Proficiency in English, both spoken and written

What's in it for you:

• Competitive salary according to your experience
• A business phone of your choice
• InHouse testing center- we are giving you an option of gaining professional certificates
• Mentor - no matter how much experience you've got, we will provide you with an adequate mentor
• Regular feedback on your performance and personalized career development plan
• Possibility to earn different types of bonuses
• Subvention of Multisport card- not only brain workout is important
• Minimum of 25 vacation days
• Complete health checks- adjusted for men and women
• Psychological counseling- we care about your well-being
• Lunch and transportation compensations
• Benefits for children of employees